In our last coverage in February, we mentioned how companies face major challenges in weathering the anticipated economic slowdown with pressures of cutting labor costs and increasing efficiency. In the pursuit of revenue, the industry continued its push into ancillary industries, such as real estate, manufacturing, and retail, by employing digital advancements such as generative artificial intelligence (AI) to spur innovation.

Margins have seen continued expansion, driven by a heightened emphasis on maximization of earnings and the adoption of various strategies such as workforce adjustments, intelligent automation, and the modernization of legacy architectures.

The attached Industry Update takes a look at the software and technology-enabled services' headline transactions, Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITA) margins, revenue growth, and more.

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For more information, please reach out to project leads Kathleen Lauster, CFA, and Matthew Lapish

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